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Delivery & Processing Charges (D&P)
D&P is the charge for catalog and internet order processing, item selection, packaging, processing, transport and handling. Special delivery requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional charges, but our best approximation and will vary with specific requests, such as gift box, gift wrap etc... Shipments and deliveries occur only on weekdays. D&P is subject to change and will be determined at time of order and subject to the following:
Standard Delivery
Unless an expedited service is requested, your order should arrive in approximately 5-7 business days after shipping if ordered by 12:00 noon (ET).
Two-Day Delivery
If requested, add $10.00 to standard D&P. Your order should arrive in 2 business days after shipping if ordered by 12:00 noon (ET). Please note two-day orders placed after 12:00 noon (ET) Friday, Saturday or Sunday will be processed Monday and should arrive in 2 business days after shipping. Some heavy or bulky items may not qualify for this service. A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. Some zip codes are not available for this service.
International Deliveries
At this time, it is not possible to specify international destinations and U.S. territories when placing an order online. However, you may have your delbeuty.com purchase shipped to an international address by calling 1(718)-266-1233.
Drop Ship Items
Drop ship items are shipped directly from the manufacturer to your door. Second-day and next-day shipping are not available on these items. Additional time should be allowed for processing the order, and heavy items may take up to four to six weeks for delivery. Please feel free to contact us if you have any questions regarding when you will receive your order.
If you have any questions, please contact us at: info@delbeauty.com or call us at 1(718)-266-1233
Returns & exchanges
We want you to be completely happy with your order. If you are unsatisfied for any reason, we will gladly accept your unworn, unwashed, or defective merchandise for a refund. A pickup fee may apply to returns of large and heavy items.
Any delbeauty.com merchandise purchased online may be returned for a refund . PLEASE NOTE: Gift Recipients will receive the refund by mail. Merchandise purchased online.
Price adjustments
Prices are subject to change. Excluding LAST CALL ONLINE CLEARANCE merchandise, we offer a one-time (single order) refund or adjustment for items purchased within 10 days of a price adjustment. This includes permanent Sale items and excludes temporary special promotion items and LAST CALL ONLINE CLEARANCE items. For questions and adjustments call 1(718)-266-1233.
We work hard to ensure the accuracy of pricing on Neimanmarcus.com, but despite our best efforts, pricing errors may occur.
- If an item`s correct price is lower than our stated price, we will charge you the lower amount when your order is shipped.
- If an item`s correct price is higher than our stated price, we will, at our discretion, contact you for instructions before shipping. If we are unable to contact you after 15 days we will cancel your order and notify you of such cancellation.
Order cancellation
You may cancel any delbeauty.com order as long as the order status is "in process." If order status is "shipped," it cannot be canceled.
Please call 1(718)-266-1233 to determine order status; to cancel it, please have your order number ready.
Merchandise & availability
DelBeauty.com offers an edited selection of the merchandise available in delbeauty.com store . We frequently add new exciting products to our selection—stay updated by registering for delbeauty.com e-mail.